We are pleased to announce that Signbox has been awarded the Quality Management System ISO 9001:2015 that covers all the areas of the business from specification and design to manufacturing and supply of architectural sign solutions.
What is ISO 9001.2015?
ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organizations to be more efficient and improve customer satisfaction. A new version of the standard, ISO 9001:2015, has just been launched, replacing the previous version (ISO 9001:2008) Signbox has recently successfully managed the transition from the old standard to the new standard.
Why is ISO accreditation important to Signbox?
It demonstrates to our client base that we are a professional company with robust internal processes to continuously improve what we do and to ensure improved customer satisfaction. Customers can buy from us with confidence that our products are of the highest quality that will stand the tests of time. Many businesses will not buy from a company unless they have this accreditation.
What does the accreditation prove?
The accreditation proves that we have the correct independently verified processes and procedures in place that meet the stringent requirements of the ISO 9001 standard. It proves that we have implemented these systems and that we are working to them and can demonstrate the effectiveness and associated improvements as a result.
Details on the journey to get accredited
Many hours of work are completed to document procedures and generate standard forms to control what we do and how we will behave working within the standard as well as the implementation of new procedures to manage business systems more effectively
What changed in the company’s process after the accreditation?
Greater control with managed improvement. To obtain accreditation we have to pass a stringent independent external audit to prove that we meet the criteria of the standard. The Standard is an internationally recognised standard.
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